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Privacy Policy

Love Rouge is committed to ensuring your privacy and will use your information only in accordance with the terms of this Privacy Policy. We will never distribute, rent or sell your personally identifiable information or a list of our customers to third parties without asking you first. We must however cooperate fully with the law, should a situation arise where we must give out personal details we will do so, but we will only give out as much as is legally required. This Privacy Policy describes the information we collect and how we use that information.

Information Collected

Information collected by Love Rouge is used in the following ways:

We collect the information you give us when registering on the website to process customer orders and payment, to contact our customers concerning the status of an order or to answer any of their questions. All information we keep is in your customer profile and can be changed by you at any time.

 We collect information to contact those website visitors that have opted-in to become a Friend of Love Rouge. You have the option at any time of unsubscribing to being a friend of Love Rouge. You will find an unsubscribe link at the bottom of every newsletter or contact us and let us know your email and we will unsubscribe you.

Customer Service Correspondence

If you send us correspondence, including emails and faxes, we retain such information in the records of your account. We will also retain all order, customer service and other correspondence from Love Rouge to you. We retain these records so that we can help you in the future should it be necessary to refer back to your purchasing history and so we can measure and improve our customer service. We may, over time, delete these records if permitted by law.

Web Site Traffic

Because of the way that World Wide Web communication standards work, when you arrive at or leave the Love Rouge web site, we automatically receive the web address of the site that you came from or are going to. When you browse through our site, we collect information on the efficiency and workings of our web site. This information includes the number of times a web page is accessed, the browser used and paths taken when moving through the web site. We only use this information to understand our customers preferences better, to improve and personalize your shopping experience and to manage our websites performance. All such information is stored in a secure manner and is generic. It does not include any personally identifiable information.

Cookies

A cookie is a small data file that web sites often store on your computer's hard drive when you visit their site. We use cookies but do not store personally identifiable information in your cookie. We use a cookie to keep track of your shopping bag during your visit and to remember the contents of your shopping bag between sessions. You may experience trouble when using our site if you do not have cookies enabled. Most browsers are set to accept cookies by default. If you have your privacy settings set to high or are blocking cookies you will not be able to create a shopping bag. You can check your cookie setting in Internet Explorer via the Tools, Internet Options menu and then the privacy tab. Please see your browsers help information if you are not using Internet Explorer for information on how to change your cookie settings.

Security

We place great importance on security and confidentiality. All areas of our site that request sensitive information, such as personal and credit card information, are protected by a Secure Sockets Layer(SSL). All checkout pages are transmitted over a secure session via 128 bit encryption SSL. SSL is the industry standard for conducting secure transactions over the Internet. To check you are browsing in a secure session, ensure that the URL in your web browsers address bar starts with https:// and that a padlock can be seen at the bottom right of the browser window.